Dynatrace Perform 2020

SGG was thrilled to attend Dynatrace’s Perform 2020 Convention in Las Vegas! From deep Kubernetes monitoring, to full heap & thread analysis, to the Autonomous Cloud (aka Scaling NoOps via Self-Service), Dynatrace has yet again shown the SGG Team what enables their global efforts to be a leader in delivering better software for our clients. SGG is always looking for …

SGG Improves Mean Time to Resolution through AIOps Monitoring

For the last 6 months, the SGG team has been working with a major technology company in Silicon Valley to help them improve the mean time to resolution (MTTR) by implementing AIOps monitoring systems. Firstly, the SGG team carried out an in-depth evaluation of the client’s existing environments by working across multiple teams and stakeholders. This evaluation exposed the major …

The Migration from AppMon to Dynatrace Managed

Over the last several months the SGG team has been supporting an industry leading architecture software company as they transition from Dynatrace AppMon to Dynatrace Managed. Currently, 25+ enterprise applications have been migrated. Throughout the transition SGG has re-implemented all of the business critical requirements previously provided by Dynatrace AppMon some of which include dashboards, custom metrics configuration, integrations with …

“Single Pane of Glass” Dashboards for Enterprise Health

The SGG team architected and implemented an enterprise-level interactive dashboard with intuitive visualizations to show the health of the enterprise applications across all the domains for a top architecture software company. SGG created reliable python data pipelines on lambda to read data from 20+ sources and also create a data API to facilitate teams to push their metrics. The SGG …

Dynatrace’s Transition from AppMon to DSM

The SGG team has been working hard to stay on top of Dynatrace’s roadmap transition from the AppMon monitoring product to the SaaS managed web product (DSM). Six of our SGG consultants got certified as experts with the DSM product in October and are ready to help you navigate and understand the monitoring features that you will gain or lose …

40% Reduction in Fraudulent Purchases at Retail Giant

The SGG team brought a retail giant to the forefront of internet security by implementing sophisticated traffic monitoring that blocks malicious web traffic in real-time better than any internet firewall on the market today. This resulted in an astonishing 85% reduction in the malicious web traffic, 60% reduction in overall web traffic when the malicious traffic was excluded, and most …

New Relic for Ruby

New Relic APM and Infrastructure was implemented on Ruby applications at our client, a leading architecture software company, filling a gap that other monitoring tools could not fill. The implementation gave teams visibility into their Ruby Application’s transaction response times, error codes and messages, Sidekiq jobs, Docker Container processes, and more. In addition to the out-of-the-box APM and Infrastructure dashboards, …

In-Depth Synthetic Monitoring Solutions

SGG deployed a custom synthetic monitoring solution for a leading staffing solutions company. Built on top of the Splunk platform, this detailed monitoring system provides actionable alerts around performance and functional issues for more than two dozen of our customer’s clients. The custom synthetic monitoring solution has helped significantly reduce downtimes and improve user experience as issues are identified almost …

24/7 Visibility with PagerDuty

What is the current state of your organization? Are there any critical issues currently affecting your systems? If so, are the correct individuals informed of these issues? Being aware of your organization’s issues and incidents is critical for serving your consumer. In order to successfully serve your consumer, you must have constant visibility into your system’s health to ensure quick …