Dynatrace AppMon was deployed to the pre-production and production environments of all major applications at a leading architecture software company. The deployment of AppMon provided visibility into infrastructure, application code and real user experience performance. Development and quality assurance teams were able to quickly and efficiently identify and address functional and performance issues introduced by releases using AppMon data. Business …
SGG architected and implemented a multi-site Splunk platform spread across multiple data centers around the globe for SAP-Ariba. The Splunk platform is currently being used by IT Operations to reduce time-to-resolution and keep critical services running. The Splunk platform is also being utilized to proactively monitor KPIs and end-to-end service levels to detect anomalies and prevent problems in real time. …
The SGG team implemented Catchpoint external synthetic monitoring at one of the world’s leading architecture software companies so that all major revenue generating applications are monitored from locations across the country and across the globe. This synthetic monitoring identified major functional and performance issues in the production and test environments and enabled the support teams to address issues faster. Additionally, …
The SGG team built a custom synthetic monitoring solution for a leading US retailer to visualize performance and availability of their customer facing mobile application. Dynamic dashboards report status and response time in a format that any support resource can interpret, as well as provide a heartbeat status on every application component to quickly isolate the source of a service …
SGG improved the transaction response times of one of the world’s most profitable company’s patent management website by 200% using the dynaTrace monitoring tool to iteratively tune database performance and fix other performance defects. Over the past year, SGG has been managing the performance activities for a vendor based software solution that our customer utilizes to manage their intellectual patent processing. Major deliverables included weekly reporting …
SGG integrated the network monitoring data from the operations tools into the HP BSM enterprise monitoring tool to provide a unified dashboard that presents network events, such as packet loss and router/switch health, along side application events. By bringing this data together, SGG is able to eliminate the finger pointing and triage hand-offs that slow down root cause analysis during …
Throughout 2014 & 2015, SGG has provided our customer, a leader in staffing software, with website performance expertise to ensure a smooth delivery of their software product to over 50 clients spread throughout the US. Using dynaTrace and other proprietary monitoring tools, SGG is able to quickly isolate problems in the network, server infrastructure, and application code, which has ensured …
The SGG team stood up a HP Performance Center environment at a leading global investment manager that will be used to test their global iShares systems. In addition to the environment setup, the SGG team provided training for onsite and offshore resources on the load testing product and also developed all their initial load test scripts using the LoadRunner Vugen …
SGG extended the existing dynaTrace platform at a major US retailer to support monitoring data from hundreds of JVMs, which was accomplished by restructuring the monitoring components on the virtual infrastructure to offload data collection and processing, as well as, upgraded the Oracle database software and hardware to ensure maximum scalability. Along with improving the infrastructure, SGG utilized the PureStack …
SGG instrumented over 1000 servers and VMware instances in major US retailer’s operations area using HP SiteScope on a recent two month engagement. This agentless based monitoring will capture infrastructure health (CPU, memory, disk utilization, process uptime, and system events) across a large portion of the enterprise.
