Catchpoint Synthetic Monitoring Implementation

The SGG team implemented Catchpoint external synthetic monitoring at one of the world’s leading architecture software companies so that all major revenue generating applications are monitored from locations across the country and across the globe. This synthetic monitoring identified major functional and performance issues in the production and test environments and enabled the support teams to address issues faster. Additionally, …

US Retailer Ramps Up for the Holiday Season with Custom Synthetic Monitoring

The SGG team built a custom synthetic monitoring solution for a leading US retailer to visualize performance and availability of their customer facing mobile application. Dynamic dashboards report status and response time in a format that any support resource can interpret, as well as provide a heartbeat status on every application component to quickly isolate the source of a service …

One of the World’s Most Profitable Company Sees Improved Website Response Time by 200%

SGG improved the transaction response times of one of the world’s most profitable company’s patent management website by 200% using the dynaTrace monitoring tool to iteratively tune database performance and fix other performance defects. Over the past year, SGG has been managing the performance activities for a vendor based software solution that our customer utilizes to manage their intellectual patent processing. Major deliverables included weekly reporting …

Custom Unified Monitoring Dashboards

SGG integrated the network monitoring data from the operations tools into the HP BSM enterprise monitoring tool to provide a unified dashboard that presents network events, such as packet loss and router/switch health, along side application events.  By bringing this data together, SGG is able to eliminate the finger pointing and triage hand-offs that slow down root cause analysis during …

Application Performance Management for Leader in Staffing Software

Throughout 2014 & 2015, SGG has provided our customer, a leader in staffing software, with website performance expertise to ensure a smooth delivery of their software product to over 50 clients spread throughout the US. Using dynaTrace and other proprietary monitoring tools, SGG is able to quickly isolate problems in the network, server infrastructure, and application code, which has ensured …

Performance Center at Global Investment Manager

The SGG team stood up a HP Performance Center environment at a leading global investment manager that will be used to test their global iShares systems. In addition to the environment setup, the SGG team provided training for onsite and offshore resources on the load testing product and also developed all their initial load test scripts using the LoadRunner Vugen …

Expanding Dynatrace Architecture and Capabilities

SGG extended the existing dynaTrace platform at a major US retailer to support monitoring data from hundreds of JVMs, which was accomplished by restructuring the monitoring components on the virtual infrastructure to offload data collection and processing, as well as, upgraded the Oracle database software and hardware to ensure maximum scalability. Along with improving the infrastructure, SGG utilized the PureStack …

Infrastructure Monitoring at Retail Giant

SGG instrumented over 1000 servers and VMware instances in major US retailer’s operations area using HP SiteScope on a recent two month engagement.  This agentless based monitoring will capture infrastructure health (CPU, memory, disk utilization, process uptime, and system events) across a large portion of the enterprise.

Strategic Partnership with Compuware

SGG has formed a partnership with Compuware, a leader in Application Performance Monitoring (APM), to provide best of breed monitoring solutions for their insurance, banking, and retail clients.  SGG pursued this strategic partnership when it became clear that Compuware is committed to providing the best products and services in their industry. SGG has consultants on staff who hold the Compuware …

Enterprise Monitoring at Retail Giant

SGG has architected and implemented an end-to-end enterprise monitoring solution for the our customer’s backend product system. The solution features an integrated dashboard that combines key performance indicators from the following tools: HP Business Service Monitoring (BSM), which provides business process monitoring (BPM) data using synthetic transactions. HP Real User Monitoring (RUM), integrated with BSM to capture the performance of …