US Retailer Ramps Up for the Holiday Season with Custom Synthetic Monitoring

The SGG team built a custom synthetic monitoring solution for a leading US retailer to visualize performance and availability of their customer facing mobile application. Dynamic dashboards report status and response time in a format that any support resource can interpret, as well as provide a heartbeat status on every application component to quickly isolate the source of a service interruption.

SGG created dashboards with flexibility in mind, and fine-tuned them to fit our customer’s distinct needs.  Best of all, the custom solution was built on top of standard tools that they already own, which saves them tens of thousands of dollars each year in synthetic monitoring license costs.