One of the World’s Most Profitable Company Sees Improved Website Response Time by 200%

SGG improved the transaction response times of one of the world’s most profitable company’s patent management website by 200% using the dynaTrace monitoring tool to iteratively tune database performance and fix other performance defects.

Over the past year, SGG has been managing the performance activities for a vendor based software solution that our customer utilizes to manage their intellectual patent processing. Major deliverables included weekly reporting of usage and performance trends, establishing a performance SLA, providing root cause analysis for application outages, and fixing performance bottlenecks in the web, app, and database tiers.