US Retailer Ramps Up for the Holiday Season with Custom Synthetic Monitoring

The SGG team built a custom synthetic monitoring solution for a leading US retailer to visualize performance and availability of their customer facing mobile application. Dynamic dashboards report status and response time in a format that any support resource can interpret, as well as provide a heartbeat status on every application component to quickly isolate the source of a service …

One of the World’s Most Profitable Company Sees Improved Website Response Time by 200%

SGG improved the transaction response times of one of the world’s most profitable company’s patent management website by 200% using the dynaTrace monitoring tool to iteratively tune database performance and fix other performance defects. Over the past year, SGG has been managing the performance activities for a vendor based software solution that our customer utilizes to manage their intellectual patent processing. Major deliverables included weekly reporting …

Custom Unified Monitoring Dashboards

SGG integrated the network monitoring data from the operations tools into the HP BSM enterprise monitoring tool to provide a unified dashboard that presents network events, such as packet loss and router/switch health, along side application events.  By bringing this data together, SGG is able to eliminate the finger pointing and triage hand-offs that slow down root cause analysis during …

Application Performance Management for Leader in Staffing Software

Throughout 2014 & 2015, SGG has provided our customer, a leader in staffing software, with website performance expertise to ensure a smooth delivery of their software product to over 50 clients spread throughout the US. Using dynaTrace and other proprietary monitoring tools, SGG is able to quickly isolate problems in the network, server infrastructure, and application code, which has ensured …

Performance Center at Global Investment Manager

The SGG team stood up a HP Performance Center environment at a leading global investment manager that will be used to test their global iShares systems. In addition to the environment setup, the SGG team provided training for onsite and offshore resources on the load testing product and also developed all their initial load test scripts using the LoadRunner Vugen …