DYNATRACE’S TRANSITION FROM APPMON TO DSM

The SGG team has been working hard to stay on top of Dynatrace’s roadmap transition from the AppMon monitoring product to the SaaS managed web product (DSM). Six of our SGG consultants got certified as experts with the DSM product in October and are ready to help you navigate and understand the monitoring features that[…]

NEW RELIC FOR RUBY AT AUTODESK

New Relic APM and Infrastructure was implemented on Ruby applications at Autodesk, filling a gap that other monitoring tools could not fill. The implementation gave teams visibility into their Ruby Application’s transaction response times, error codes and messages, Sidekiq jobs, Docker Container processes, and more. In addition to the out-of-the-box APM and Infrastructure dashboards, SGG[…]

IN-DEPTH SYNTHETIC MONITORING AT ERECRUIT

SGG Consulting deployed a custom synthetic monitoring solution for eRecruit. Built on top of the Splunk platform, this detailed monitoring system provides actionable alerts around performance and functional issues for more than two dozen of eRecruit’s clients. The custom synthetic monitoring solution has helped significantly reduce downtimes and improve user experience as issues are identified[…]

24/7 VISIBILITY WITH PAGERDUTY

What is the current state of your organization? Are there any critical issues currently affecting your systems? If so, are the correct individuals informed of these issues? Being aware of your organization’s issues and incidents is critical for serving your consumer. In order to successfully serve your consumer, you must have constant visibility into your[…]

DYNATRACE APPMON AT AUTODESK

Dynatrace AppMon was deployed to the pre-production and production environments of all major applications at Autodesk. The deployment of AppMon provided visibility into infrastructure, application code and real user experience performance. Development and quality assurance teams were able to quickly and efficiently identify and address functional and performance issues introduced by releases using AppMon data.[…]

SPLUNK IMPLEMENTATION AT SAP

SGG Consulting architected and implemented a multi-site Splunk platform spread across multiple data centers around the globe for SAP-Ariba. The Splunk platform is currently being used by IT Operations to reduce time-to-resolution and keep critical services running. The Splunk platform is also being utilized to proactively monitor KPIs and end-to-end service levels to detect anomalies[…]

CATCHPOINT SYNTHETIC MONITORING AT AUTODESK

The SGG team implemented Catchpoint external synthetic monitoring at Autodesk so that all major revenue generating applications are monitored from locations across the country and across the globe. This synthetic monitoring identified major functional and performance issues in the production and test environments and enabled the support teams to address issues faster. Additionally, the team[…]

KOHL’S RAMPS UP FOR THE HOLIDAY SEASON WITH CUSTOM SYNTHETIC MONITORING

SGG Consulting built a custom synthetic monitoring solution for Kohl’s to visualize performance and availability of their customer facing mobile application. Dynamic dashboards report status and response time in a format that any support resource can interpret, as well as provide a heartbeat status on every application component to quickly isolate the source of a[…]

APPLE: IMPROVED WEBSITE RESPONSE TIME BY 200%

SGG Consulting improved the transaction response times of Apple’s patent management website by 200% using the dynaTrace monitoring tool to iteratively tune database performance and fix other performance defects. Over the past year, SGG has been managing the performance activities for a vendor based software solution that Apple utilizes to manage their intellectual patent processing.  Major deliverables included weekly reporting of[…]

MACY’S: UNIFIED MONITORING DASHBOARDS

SGG Consulting integrated the network monitoring data from the operations tools into the HP BSM enterprise monitoring tool to provide a unified dashboard that presents network events, such as packet loss and router/switch health, along side application events.  By bringing this data together, SGG is able to eliminate the finger pointing and triage hand-offs that[…]

ERECRUIT: APPLICATION PERFORMANCE MANAGEMENT

Throughout 2014 & 2015, SGG Consulting has provided eRecruit, a leader in staffing software, with website performance expertise to ensure a smooth delivery of their software product to over 50 clients spread throughout the US. Using dynaTrace and other proprietary monitoring tools, SGG is able to quickly isolate problems in the network, server infrastructure, and[…]